Why is Buying New Carpet So Confusing?
By Alan Fletcher -
Carpet Expert and Consumer Advocate
Here are just a few of the many ways that you
could become a victim of a Carpet Scam by not doing your carpet homework
or by making poor carpet buying choices.
Overpaying for Materials and Labor
Carpet or flooring retailer
can easily overcharge homeowners for
materials and labor. There are so many ways that you can be scammed and
end up over-paying for materials and labor. Learn
about Common Carpet Scams
Unsuitable or Poor Quality Materials
often recommend unsuitable or low-quality products to consumers. Some
salespeople do not care if you buy a carpet that can meet your needs and
goals. All they care about is making the sale so they can earn a commission.
This is particularly true when it comes to those retailers who offer a
Shop-At-Home Service. They hope to close the sale within an hour or two after
they have measured your home and shown you a number of samples. This does not
give you enough time to determine if the deal is fair and square. This does
not give you enough time to compare their offer with other offers that you may
be able to consider. Beware of those retailers that are willing to drop their
price significantly when you tell them that the price is way too much. If the
price is $5000 and you say that you can't afford it, then they instantly drop
the price to $4500? That's when you need reconsider
Before you buy any carpet or flooring product, read the manufacturers
expect the retailer to provide you with warranty information. Manufacturers
and retailers often fail to provide
easy-to-understand, clear and complete product information to help consumers to make educated and informed
selections. You can't blindly trust carpet salespeople to inform you about
warranty limitations. You also should never blindly allow any salesperson to
make your carpet or flooring choices for you. If you do, you can't go back
later and hold them accountable for selections they may have suggested to you.
YOU are ultimately responsible for the outcome for any purchases you make
regardless of what the salesperson may have suggested or recommended to you.
This is why you need to do your homework BEFORE you make any carpet or
The Carpet Sample Private Label Scam.
help retailers by allowing them to use
of private-labels to discourage and prevent consumers from easy comparison
shopping. They simply change the style name and color of the carpet to confound
consumers who would like to compare prices with other nearby carpet
retailers. This makes it very hard to compare apples to apples and for
you to know if you are getting a fair and square deal. Learn more about
Private Labels on Carpet Samples and how you can comparison shop
Purchasing In-Stock Rolls of Carpet or Vinyl Flooring Products.
Retailers often fail to disclose second-grade or defective material information
to the consumer. When you buy in-stock flooring products, they may have unknown
manufacturing defects. Most in-stock flooring products do not have any
warranty coverage so it is sold to you as-is, where-is. You are often required
to pay a fee to have it transported from the retailer to your home.
No Warranty information Supplied to Consumers After Purchase.
manufacturers and some flooring retailers often fail to provide readily available, clear and
concise, easy to understand warranty, maintenance and warranty claim information.
This means if you have a carpet complaint or concern, you will have to jump
through a number of difficult hoops to be able to make a clear case to prove
your claim. In many cases, the carpet manufacturer will deny your claim due to
your own negligence.
more about How
to Care for Your New Carpet
Unrealistic Carpet Rating Systems.
try to convince you that their flooring products are a wise choice, they have
created a phony rating system that claims to provide consumers with a
realistic value of their flooring products based upon a standard
representation of a typical family of four. Does this make sense to you?
are many Carpet and Flooring manufacturers that continue to fail to provide true-to-life carpet wear-rating values
or other key consumer information that should be readily available to all consumers and based on various
and diverse types of consumer applications. They claim to use current rating values
based on a typical "family of four" scenario. This is not a realistic
rating system and cannot or should not be used to make a wise and informed
carpet or flooring selection. What
is the PAR carpet rating system?
to Carpet Comparison