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By Alan Fletcher -
Carpet Expert and Consumer Advocate
Buying Carpet Online or from Wholesalers in Dalton
Buying Carpet from an Online Carpet
Reseller is another potential
money-saving option for consumers. I have always been very leery of buying from someone
in cyberspace, and you should be too. These carpet resellers have an office somewhere, and
have access to new, discontinued, roll-ends, over-runs, off-color, defective,
and/or returned carpet from various sources.
They may or may not have a warehouse full of carpet.
You call an 800 number, they ask you some questions about what type of carpet
you are looking for, and then they mail you some small carpet samples to look
at. They have limited stock available, so when they run out, you can't buy any
more of that same carpet.
Every carpet manufacturer has lots of defective rolls
of carpet to sell and this may be where these online carpet resellers get their
supply. When making a carpet, many things can go wrong, and when it does these
defective rolls of carpet are sold for pennies on the dollar. Carpet that
is graded "first grade" is sold to retail carpet stores with a full warranty.
Carpet that does not make the grade is deemed "seconds" and is sold
without any guarantee to any carpet broker or reseller who is willing to buy it.
Online Carpet Resellers without a
warehouse may buy
defective carpet or "seconds" but also, roll balances, off-colors, or over-runs from
various carpet mills, and
then resell them to you. For them, it's an affiliate program, kind of like the many
websites that offer to sell books by Amazon.com. Amazon has the books in their
warehouse and will ship them,
and the resellers make a small profit off of each book they sell or each customer they
refer to Amazon.
The problem is, if you buy from a carpet re-seller, you
may never know what will be the
defect in that carpet. If it is just an off-color, then you would be fine. But if the
problem was a defect in the construction of the carpet, you could be left
holding the bag. One of the most common defects in defective carpet is color-streaking. The
color is not evenly applied and streaks appear down the middle or sides of the carpet,
sometimes from one end of the roll all the way down to the other end. It may be
very noticeable or barely visible, but either way you really need to know before
you spend your hard earned money...
What is the defect? Are there other
What does it look like?
How will the carpet look after it's
How it will affect the wear or lifespan of
critical information can be
difficult or even impossible to discover prior to purchasing since many defects cannot be seen until the
carpet has been fully rolled out or installed in your home.
It's very easy to get burned if you don't
know what you are doing especially since there are so many things that can go wrong. My advice
is to proceed carefully if at all, do your homework and read my ebook before you
buy anything. If you do it
right, you stand to save a tremendous amount of money. Do it wrong and you could
lose hundreds or even thousands and there is no recourse.
How can you be sure these guys are a legitimate business and not
fly-by-night? Buying carpet for your home is a major investment and
you should not buy carpet from anyone unless you have good reason to believe they are
legitimate, have verifiable references who can affirm they stand behind the products they sell and offer you a written guarantee of satisfaction.
In any case, you need to do your homework to be sure you are dealing with a
respectable business. It is always wise to call the Better Business Bureau as
well as ask the retailer for a list of satisfied customers.
As a consumer, it's your job to ask
the right questions. You want to know exactly what to expect when you
buy from any online carpet seller. Who pays for shipping? What
happens if my carpet has a defect? Who pays for the return shipping? What if I am not satisfied with the quality
of the carpet or service? In other words, you need to know what recourse you will have in the
event that you are unhappy for any reason. The last thing you want to happen is
to end up with a carpet that looks horrible in six months and then, when you call
their 800 number to complain, you discover that their phone number has been disconnected.
The fact is, when buying discounted carpets, there are usually "no refunds" offered if you are not satisfied.
Buying Carpet from a Carpet Wholesaler in
Dalton, Georgia is another
money-saving option for consumers. These giant carpet warehouses offer you the chance to buy carpet
a big discount too. These guys have large open warehouses filled with rolls of
carpet and claim to have first quality carpet. Many have been in business for decades. You can drive to Dalton and pick up the carpet of your choice
and take it home with you on the spot.
The problem is, not everybody lives close
enough to Dalton or has a truck big enough to carry a roll of carpet. In this
case, these carpet cowboys are more than happy to ship the carpet of your choice
to your home. If you know what you are doing, you stand to save a lot of
money buying carpet from a Dalton Carpet Warehouse. Even so, you still have to
be careful who you deal with, as I have found some Dalton Wholesalers provide
better products and services and overall customer satisfaction than others. You still need
to be very careful and understand exactly what you are buying, since there are
usually "no refunds" offered if you are not satisfied. Once you
buy it, it's yours forever.